
Amy R. Waters
VP, Global Customer Success
Senior colleague at Topia“What truly sets Keith apart is his ability to bring order to chaos.”
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I had the privilege of working with Keith on my professional services team at Topia, where he served as an enterprise Project Manager. Keith managed complex, high-stakes implementations with remarkable skill, seamlessly navigating a fast-moving and often unpredictable environment. As the company scaled its next-gen global mobility platform, he took ownership of massive enterprise, marquee, and international accounts—ensuring successful outcomes despite the challenges that came with rapid business growth and expansion.
What truly sets Keith apart is his ability to bring order to chaos. He didn’t just execute projects—he improved the way we worked. Beyond his role as a contractor, he drove meaningful process improvements within the professional services team and leveraged his AI expertise to automate workflows, enhance efficiency, and elevate our overall operations.
Keith is also a true team player, collaborating seamlessly across the organization to align stakeholders, drive progress, and ensure customer success. He balances strategic thinking with hands-on execution, always keeping both internal teams and customers on track for success. His ability to navigate complexity while fostering teamwork makes him an invaluable asset to any organization. I’d work with him again in a heartbeat.






